-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Battery discharge problem

Create an account on the HP Community to personalize your profile and ask a question
12-29-2024 02:46 AM - edited 12-29-2024 03:21 AM
I have been observing strange battery behaviour on my laptop for some time.
When it charges to 100% after a few minutes it drops to 94-92%, it used to not do this (since the F.33 update on 1 May it probably started).
I have the impression that windows 11 is misreading the problem, but I have been doing battery calibration and it is better, but I don't know how much more I can do.
I did a battery test in HP UEFI Diagnostics and it showed the battery to be fine.
The interesting thing is that HP diagnostics, and windows 11 misread the battery capacity by a few % probably.
As for the BIOS I have the latest version [F.34] (I think a BIOS update with a security fix is coming out soon, I noticed on AMD's site regarding security vulnerabilities).
Windows 11: 24H2 (latest update as of 10 December).
in version 23H2 I don't know if the problem occurs.
If anyone has had a similar problem and solved it, don't you dare write, I'm thinking of replacing the battery at the end (if the problem doesn't solve itself).
Solved! Go to Solution.
Accepted Solutions
12-29-2024 04:08 PM
Your laptop comes from the 2019 market year.
If the installed battery is original one, I recommend having it replaced with a new unit
There is a reason that the batteries are only guaranteed for one year.
the Maintenance & Service guide (see chapter 3, page 16, item 15)
http://h10032.www1.hp.com/ctg/Manual/c06446633.pdf
The replacement battery
Description HP part number
Battery (3 cell, 52 Whr) L48495-005
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
12-29-2024 04:08 PM
Your laptop comes from the 2019 market year.
If the installed battery is original one, I recommend having it replaced with a new unit
There is a reason that the batteries are only guaranteed for one year.
the Maintenance & Service guide (see chapter 3, page 16, item 15)
http://h10032.www1.hp.com/ctg/Manual/c06446633.pdf
The replacement battery
Description HP part number
Battery (3 cell, 52 Whr) L48495-005
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
12-30-2024 05:41 AM - edited 12-30-2024 11:32 AM
Thank you for your help.
I also generally set everything to power saving and it extended the life from 1.5 hours to 3 hours.
I am curious if there are any more tips, and I have looked at the battery report and one aspect puzzles me.
On energy consumption.
You can see that the battery is already running low, so will invest in a battery replacement in the near future.