Battery discharges when not using for a day or more

[SalAuSal]

Hi 

 I bought new laptop couple months ago I fully charge it and then I unplug the power, I left it without using it for a day or more and following day I found batteries flat, is this normal?  Do I have a battery leak?

They say that this model batteries last 8hrs, in this in power saving mode?

I did a test using a software called "Battery Life Diagnostic Tool", it shows me power state of battery is 64% it doesn't sound that the battery is brand new or maybe its not an original, other results I got battery life estimate is 7 hrs for continuous web browsing, when I use it drains in 5 hrs for other stuff and gets hot in the bottom case, I had an old HP laptop didn't drain that fast.

[praveenbv]

Hi @SalAuSal, Welcome to the HP Support Community.  

Apologies for all the inconvenience

Don't worry as I'll be glad to help, 

I appreciate your efforts to try and resolve the issue, and in order to fix this issue,  your computer needs to be serviced.  As we have limited support boundaries in the support community as of now,

As this is a hardware issue, I'd suggest youContact HPin your region regarding the service options for your computer. 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

Have a great day!  

Please click “Accept as Solution” if you feel my post solved your issue, it will help othe