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HP Recommended
Probook 445 G7
Microsoft Windows 10 (64-bit)

Good day!

The spec sheet for my HP ProoBook 445 G7 laptop lists USB Type-C charging. When charging with Type-C output is connected, charging does not work. Tell me, maybe someone has already encountered

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Viktor0_0 

 

What is your charger ? What is its rating (wattage) ? You need one of the following chargers

 

  • 65 W Smart AC power adapter, 4.5 mm barrel connector, S-3P, EM part # 913691-850
  • 65 W Smart AC power adapter, 4.5 mm barrel connector, S-3P, nPFC part # 710412-001
  • 65 W, USB Type-C, wall mount, nPFC, 1.8 m (5.9 ft) part # L32392-001
  • 45 W Smart AC power adapter, 4.5 mm barrel connector part # 741727-001
  • 45 W Smart AC power adapter, 4.5 mm barrel connector, 2 prong, 1.8 m (5.9 ft) (RC) part # 742436-001
  • 45 W, USB Type-C, wall mount, nPFC, 3 pin, 1.8 m (5.9 ft) part # L43407-001

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

@Viktor0_0 

 

What is your charger ? What is its rating (wattage) ? You need one of the following chargers

 

  • 65 W Smart AC power adapter, 4.5 mm barrel connector, S-3P, EM part # 913691-850
  • 65 W Smart AC power adapter, 4.5 mm barrel connector, S-3P, nPFC part # 710412-001
  • 65 W, USB Type-C, wall mount, nPFC, 1.8 m (5.9 ft) part # L32392-001
  • 45 W Smart AC power adapter, 4.5 mm barrel connector part # 741727-001
  • 45 W Smart AC power adapter, 4.5 mm barrel connector, 2 prong, 1.8 m (5.9 ft) (RC) part # 742436-001
  • 45 W, USB Type-C, wall mount, nPFC, 3 pin, 1.8 m (5.9 ft) part # L43407-001

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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