Battery does not charge more than 92%

[HA6201]

Hi everyone,

Recently, my laptop battery does not charge more than 92%!!

I used the HP battery test and diagnostic tool to find out the problem and the result is as per below, which means there is no problem!

I have also done the followings:

• uninstalled  "Microsoft ACPI-Compliant Embedded Controller" from device manager
• "Calibrate the battery manually" described https://support.hp.com/us-en/document/c04700771

Is there anybody to help me with what is the problem and solution? is it a hardware (battery) issue or software issue?

Thank you in advance

[Dragon-Fur]

@HA6201 

The battery is likely just fine.

No, I don't expect you to think so.

The battery is over a year old - batteries degrade over time.

Is it normal that you have lost 8% in the year and some odd months?

This tiny loss of charge seems normal to me - remember, I am not expecting you to agree.

What to do?

Keep an eye on it - battery may continue to "hold steady" for a while or the battery may continue its slow decline.

Battery may do fine for a while and then, Poof!  Fail.  This is unlikely - but batteries can do the unexpected.

What else?

Run the Battery Report - keep it as a base line check for later.

TKB Article contributed by HP Expert Erico

What is going on with the battery installed in my computer?

Battery Report and other solutions

Is your notebook plugged in and not charging?

What else?

Can't stand it?

Freaking out? (means "stressed, overwhelmed, unhappy, and anxious")

Purchase a new battery.

This is NOT necessary for a nearly great battery, but you must do what you feel is right for you.

References / Resources

TKB Article contributed by HP Wes_notebooks 

Clear and easy to understand "how-to" instructions for completing component testing

Testing for Hardware Failures

Device Home Page - References and Resources – Learn about your Device - Solve Problems

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