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Battery down

spectre x360 convertible 13
Microsoft Windows 10 (64-bit)

I  need to changes the battery from my wife's computer  and i don't know wich model to buy.

Can somebody tell me wich one to buy,

His battery doesn't work anymore.

Thanks.

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Battery down

@Gerry_k Greetings from the HP Community!

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Meanwhile, if you wish to replace the part on your own, you may either get the part number on the service guide (replacement procedure included) or order the replacement parts on the HP Parts Store, use the HP Parts Surfer to find the part number and If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee

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