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‎08-22-2022 11:10 AM

HP Recommended

I am having battery drain issue when i Hibernate or Sleep my device. 

I noticed that I am having this issue since I bought this device. It came with Win 11 OS. It drain 30-60% battery in 10-12 hrs, when I put it on sleep/hibernate.

Can any one help me with this issue? 

Category:
1 person had the same question
4 REPLIES 4

‎08-22-2022 11:38 AM

HP Recommended

Hello @CheruvilVishal 

 

<Sleep> will take little power, <hibernate> not.

 

I want the check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

- copy/paste to following key/values pairs:

 

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

BIOS Version/Date


(2) Please report your results

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‎08-22-2022 12:24 PM

HP Recommended

Hi Ub6424,

OS Name Microsoft Windows 11 Home Single Language
Version 10.0.22000 Build 22000
System Model HP Laptop 15s-eq2xxx
System SKU 50M62PA#ACJ
BIOS Version/Date AMI F.20, 14-03-2022



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‎08-22-2022 05:34 PM

HP Recommended

Hello @CheruvilVishal 

 

Please follow instructions ...

 

(1) Update BIOS

HP Notebook System BIOS Update (AMD Processors)

F.25 Rev.A12.3 MBJul 25, 2022Download

- Fixes an issue which causes the battery drain too quickly on a system in hibernation mode.

- Provides improved system stability.

---

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

 

  • An available BIOS update resolves a specific issue or improves computer performance.
  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update.

 

"

(2) Reboot

(3) Let BIOS be installed until it's completely done !

(4) Test again after the battery is fully charged. The problem should be solved !

(5) Please report your results

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‎08-23-2022 04:15 PM

HP Recommended

Hi @Ub6424,


Sure, I have updated the BIOS, let me check today, and will let you know, meanwhile, can you help me with this other issue? 


https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/My-HP-15s-Critical-Battery-Leve...

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