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‎02-20-2019 08:58 PM - last edited on ‎02-20-2019 09:03 PM by Retired

HP Recommended

Could you please advise how and from where could I get this ('Sphinx' firmware )?

2 REPLIES 2

‎02-20-2019 09:09 PM

HP Recommended

Contact HP technical support and they will walk you through the process and provide everything you need.  They did that with my Spectre and it is better.

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‎02-21-2019 02:11 PM

HP Recommended

There have since been a number of new BIOS releases since the Sphinx variant and I can honestly say that whatever they've done has permanently fixed the problem. 

 

I still have the same spectre that I complained about in the past but it has no such further issues and the battery is always the way I left it after I powered down, sometimes even weeks after the fact. 

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