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‎07-28-2021 03:46 AM - last edited on ‎08-02-2021 10:28 AM by Retired

HP Recommended
Product: HP Spectre x360 - 13-aw0025nl
Operating System: Microsoft Windows 10 (64-bit)

I switch off completely my computer with battery 100%, detaching the charging cable. After one day, when I switch on the computer, the battery is around 60% and under charge with red led.

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-29-2021 01:57 AM

HP Recommended

It is recommended to test and calibrate your laptop battery first.

https://support.hp.com/ca-en/document/c04700771

View solution in original post

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4 REPLIES 4

‎07-29-2021 01:57 AM

HP Recommended

It is recommended to test and calibrate your laptop battery first.

https://support.hp.com/ca-en/document/c04700771

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‎08-02-2021 11:04 AM

HP Recommended

I have the exact same problem on my spectre 13. When shutted down, the laptop still a little hop near the usb-a port. I completly remove windows (no os at all) and it still do this. I calibrated the battery less than a month before and now test say it is ok. 

Warranti expired 2 month ago ... 

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‎08-10-2021 06:43 AM

HP Recommended

Battery recalibration seems to work. However, there is no need to enter into an infinite memory check loop, just to exhaust the battery. Keep working as usual until the PC dies! (actually, forced stop)

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‎08-10-2021 07:22 AM

HP Recommended

I discovered I still have a waranty where I bought the pc. Really happy, i expect they will solve the problem.

As my laptop was draining battery to the point the pc can't start anymore without pluging, I think we had a different problem.

Thank you.

Best regards 

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