• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP EliteBook 645 14 inch G11 Notebook PC (8Z3N0AV)
Microsoft Windows 11

When I turn off my EliteBook using the shut down button and NOT just closing the lid, my laptop loses significant amounts of charge whilst supposedly off. I do not reopen the lid or use any features of the laptop. There should be no reason why it switches itself back on and loses charge. What can I do about this issue? I need to be able to charge it up, turn it off, leave it off and then come back to find it with the same amount of charge as it had when I turned it off.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.