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Common problems for Battery
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‎04-11-2023 09:23 PM

HP Recommended
Product: HP ENVY Laptop 13-ba1000 (1J6N4AV)

I will turn off my laptop, and within 24 hours when I power it back on, the battery is almost completely drained - how can this be, it's new, and it's completely powered off.   I do not keep it plugged into the charger overnight if it's completely charged - does that mean if it's not plugged in, even though powered completely off, the battery will completely drain in 24 hours?    This is brand new.   My last laptop never did that.   Any suggestions appreciated.

Category:
1 REPLY 1

‎04-14-2023 08:36 PM - last edited on ‎01-17-2024 07:46 AM by

HP Recommended

Hi @Barb2239,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Please run the battery calibration and keep me posted on the results. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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