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HP Recommended
HP Notebook 15-ay11tx
Microsoft Windows 10 (64-bit)

Hello Team,

I purchased the HP laptop 2 years back. I am regularly updating patches as recommended by the HP care. Recently I noticed some issue with the battery, even I put my laptop on sleep mode, the battery starts draining until I turn it off. I have seen it draining from 100% to 0% during sleep mode.

 

I wanted to know if this normal behaviour of the laptop or some problem with the Hardware.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Nikhil27 If the device is put in sleep mode, it's still turned on and requires battery to run, which means it will drain the battery by default, that's how it works, however, its different if you've turned off the laptop and its draining the battery too quickly, that could be fixed via a few steps.

 

Please clarify, if I'm mistaken!

Do elaborate.

 

P.S: Welcome to HP Community 😉

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

1 REPLY 1
HP Recommended

@Nikhil27 If the device is put in sleep mode, it's still turned on and requires battery to run, which means it will drain the battery by default, that's how it works, however, its different if you've turned off the laptop and its draining the battery too quickly, that could be fixed via a few steps.

 

Please clarify, if I'm mistaken!

Do elaborate.

 

P.S: Welcome to HP Community 😉

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.