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HP Recommended
HP ENVY - 17-ae104nl

Good morning, I'm Davide, sorry for my English but I use a translator. I have an notebook HP Envy 17 AE-104nl whose battery has stopped working. To purchase a new one on the HP website, where can I find it? There are various codes in the battery: LK03XL and 3ICP7/61/80 and ( For use with HP series TPN-W127, TPN-W128, TPN-129 Family of computer products only. HP part number 916368-541).

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Here is the battery your laptop needs and at a good price.
You do not have to purchase it on the HP website.

 

https://www.italybatteria.it/hp-batteria/batteria-portatile-hp-916368-541.htm



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

4 REPLIES 4
HP Recommended

Here is the battery your laptop needs and at a good price.
You do not have to purchase it on the HP website.

 

https://www.italybatteria.it/hp-batteria/batteria-portatile-hp-916368-541.htm



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Good morning Erico and thanks for the reply. I will make the purchase via the site you indicated. Best regards Zwhile

HP Recommended

Good evening @Zwhile 

 

You're welcome!



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

You can search for your model's battery on HP website and you'll be to find the exact model which will be compatible with your device.

Regards,
E.I.D.O

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.