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12-21-2021 06:45 AM
- Please help me after installing ssd and ram my laptop is showing error code 601 please help me
Hp hardware tool showing logic state: very weak no ac. Please help me
Solved! Go to Solution.
12-21-2021 07:14 AM
Need to see the specific error messages. One of two things is happening. 1. Your battery just randomly chose this moment to die; or 2. some kind of damage or disconnect was done when you were in there for service.
12-21-2021 08:18 PM
sir sometime it shows this error sometime not please tell me what i do how I know is my battery is dead one more thing sometime my battery shows full but within a min it shutdown due to low power please help
12-22-2021 05:36 AM
That just means your battery needs to be replaced. You can run a full diagnosis on the battery using HP Support Assistant or as told in this link:
https://support.hp.com/us-en/document/ish_2268927-1713329-16
Post the advanced results for us to review and that will clarify what is going on.