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HP Recommended
HP Laptop PC 14-dq2000 IDS Base Model
Microsoft Windows 10 (64-bit)

I'd like to order replacement battery before disassembling laptop. 

1 REPLY 1
HP Recommended

Hi @HarleyW,

 

Welcome to the HP Support Community. 

 

Do not worry, I'd be happy to help you! 

 

If you are looking to order a battery, we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers who should be able to sort this out. 

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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