• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Pavillion HP 15-n098sa
Microsoft Windows 10 (64-bit)

Dear experts, 

My laptop battery is fully drained and it needs urgent replacement. 

How can i order original battery from HP for my Pavilion HP 15-n098sa ???

 

Moreover, can i increase the Ram of my Pavilion HP 15-n098sa uptill 12 GB ? 

 

Looking forward to receiving your sincere suggestions.

 

Regards, 

TaimouR 

 

6 REPLIES 6
HP Recommended

@Sap_B1

 

Welcome to the HP Support Community.


I am an HP Employee

HP Recommended

If you are HP employee ? 
So ?

You gonna give me free battery ?

HP Recommended

You may order the replacement parts on the HP Parts Store, use the HP Parts Surfer to find the part number and If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.

 

4 cell, 41-Wh, 2.8-Ah, Li-ion battery - part number - 728460-001

 

About your second question, yes you can:

 

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

HP Recommended

Dear HP Employee. 

Thank you for the reply.

i could not find battery on HP store part & HP part surfer. 

I would highly appreciate if you please share the link directly.

Below are the further details regarding my laptop. 

 

Product no: F4T62EA#ABU

Serial no: [Personal Information Removed]

Model: 15-n098sa

 

Looking forward to hearing from you. 

 

Kind Regards, 

TaimouR 

HP Recommended

Like mentioned in my post, if you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.

 

else you may contact the HP Support Team regarding this.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

HP Recommended

Dear HP Expert. 

 

I am sharing three links, kindly suggest which one is most appropriate as there is huge price difference. 

 

https://www.amazon.com/Replacement-776622-001-728460-001-752237-001-HSTNN-DB5M/dp/B077SW9JJW

 

https://www.amazon.com/Pavilion-TouchSmart-728460-001-HSTNN-UB5M-HSTNN-Y5BV/dp/B01FQAEVLM

 

https://www.impactcomputers.com/728460-001.html

 

Your assistance would be highly appreciated. 

 

Thank you. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.