• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion g7-2243us Notebook PC
Microsoft Windows 8.1 (64-bit)

I need desperately to buy a new battery for my HP Pavilion g7-2243us Notebook PC. I am going to lose my job if I can not continue to work from home. I removed my battery and dropped it on a tile floor. It broke and I can't use it anymore. This means my battery compartment is always open to dust etc. and I need to be able to work in quiet space where my power cord can't reach.

Please help!!! 

3 REPLIES 3
HP Recommended

@jpw01ca 

 

We can provide the part number so you can search for a reliable merchant in your region.

 

Description                                                                                            Spare part number

6 cell, 55 Whr, 2.55 Ah, Li-ion battery (select models only)     593554-001

6 cell, 47 Whr, 2.20 Ah, Li-ion battery                                             593553-001

 

Reference

HP Pavilion g7 Notebook PC Maintenance and Service Guide

Page 33

 

-------------------------------------------------------------------------------

 

PartSurfer might be able to tell you exactly which parts came with your computer.

 

For best results, use the Serial Number (do NOT post that here on the Community) to search for your device.

 

 Open PartSurfer

  • Select your Country
  • Search for your computer / printer / device
  • Need Help?  Tab Self help > find and open the User Guide and FAQ

How to use PartSurfer:

  • Select your region / country - PartSurfer must know your general location
  • Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
  • N/A means the part is not carried / offered for purchase by HP.

Parts marked as available for purchase might be available from:  HP Parts Store

OR

Use your search engine to find the part number at your favorite online store.

 

-------------------------------------------------------------------------------

 

I am sorry you are in fear of being fired - things are bad enough without living under the hand of an unforgiving boss.

 

Perhaps a friend, family member, or neighbor can help you find and purchase the battery that you need for your computer.

 

Good Luck.

Stay Safe.

 



Thank you for participating in the HP Community Forum.

We are a world community of volunteers dedicated to supporting HP technology.

 

-------------------------------------------------------------------------------

 

Important Information found when opening your computer's support website:

 

Alert

AC Power Cord Safety Recall and Replacement Program
View article
 
Information
Expansion of HP Battery Safety Recall Program

View details

 
Information
Coronavirus (COVID-19) Impact

We are experiencing longer than expected wait times to reach an agent. Please use our digital solutions like the Virtual Agent and Diagnostic Tools or your HP account for faster service. Instant Ink customers please visit instantink.com

 
Information
Are you working from home?

It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

 

 

Reference and Resources – Places to find help, solve problems, and learn about your Device

Device Homepage

NOTE:  Content depends on device type and Operating System

Categories:  HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Pavilion g7-2243us Notebook PC

 

 

 

Dragon-Fur

HP Recommended

Thanks for your help. I had tried all that. Apparently the battery is no longer available. My laptop is great but this just sucks

I tried a "generic" brand and I wasn't able to charge it. The only way to use my machine is to have it plugged in without a battery.

I just can't afford a new computer.

 

HP Recommended

@jpw01ca 

 

You are welcome.

 

I am sorry it was not the answer you were seeking.

 

Thank you for participating in the HP Community Forum.

We are a world community of volunteers dedicated to supporting HP technology

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.