-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Battery for HP Pavilion g7-2243us Notebook PC

Create an account on the HP Community to personalize your profile and ask a question
04-11-2020 07:33 AM
I need desperately to buy a new battery for my HP Pavilion g7-2243us Notebook PC. I am going to lose my job if I can not continue to work from home. I removed my battery and dropped it on a tile floor. It broke and I can't use it anymore. This means my battery compartment is always open to dust etc. and I need to be able to work in quiet space where my power cord can't reach.
Please help!!!
04-11-2020 08:28 AM
We can provide the part number so you can search for a reliable merchant in your region.
Description Spare part number
6 cell, 55 Whr, 2.55 Ah, Li-ion battery (select models only) 593554-001
6 cell, 47 Whr, 2.20 Ah, Li-ion battery 593553-001
Reference
HP Pavilion g7 Notebook PC Maintenance and Service Guide
Page 33
-------------------------------------------------------------------------------
PartSurfer might be able to tell you exactly which parts came with your computer.
For best results, use the Serial Number (do NOT post that here on the Community) to search for your device.
Open PartSurfer
- Select your Country
- Search for your computer / printer / device
- Need Help? Tab Self help > find and open the User Guide and FAQ
How to use PartSurfer:
- Select your region / country - PartSurfer must know your general location
- Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
- HINT: To see a system-specific list, replace the Product Number with your device Serial Number
- Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
- N/A means the part is not carried / offered for purchase by HP.
Parts marked as available for purchase might be available from: HP Parts Store
OR
Use your search engine to find the part number at your favorite online store.
-------------------------------------------------------------------------------
I am sorry you are in fear of being fired - things are bad enough without living under the hand of an unforgiving boss.
Perhaps a friend, family member, or neighbor can help you find and purchase the battery that you need for your computer.
Good Luck.
Stay Safe.
Thank you for participating in the HP Community Forum. We are a world community of volunteers dedicated to supporting HP technology. |
-------------------------------------------------------------------------------
Important Information found when opening your computer's support website:
Alert
View article
We are experiencing longer than expected wait times to reach an agent. Please use our digital solutions like the Virtual Agent and Diagnostic Tools or your HP account for faster service. Instant Ink customers please visit instantink.com
It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!
Reference and Resources – Places to find help, solve problems, and learn about your Device
Device Homepage
NOTE: Content depends on device type and Operating System
Categories: HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP Pavilion g7-2243us Notebook PC
04-11-2020 11:29 AM
Thanks for your help. I had tried all that. Apparently the battery is no longer available. My laptop is great but this just sucks
I tried a "generic" brand and I wasn't able to charge it. The only way to use my machine is to have it plugged in without a battery.
I just can't afford a new computer.
04-11-2020 11:37 AM
You are welcome.
I am sorry it was not the answer you were seeking.
Thank you for participating in the HP Community Forum.
We are a world community of volunteers dedicated to supporting HP technology