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- Battery for Product ID 1KT19UA HP Envy Laptop 17m-ae1xx

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09-14-2020 08:45 AM
Product: HP Envy Laptop 17m-ae1xx
Operating System: Microsoft Windows 10 (64-bit)
I need part number and availability for a battery for my laptop. I also need to know where to purchase since it appears HP no longer has this part. I find it amazing since the laptop is only 2 years old. Any help will be greatly appreciated.
1 REPLY 1
09-14-2020 09:37 AM
(16) Battery 916814-855
pages 26-28 show how to do the replacement.
This is a 3rd party compatible battery from amazon prime:
Genuine HP battery ordered from overseas.
Let me know if there are any other questions and please accept as solution if this is the info you needed.
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