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‎01-20-2023 03:34 AM

HP Recommended
Product: HP ENVY - 13-aq1006nl

Hi, 

 

I bought my HP ENVY - 13-aq1006nl in March 2020. At the beginning the battery life was great, at least 8 hours.

Now, even though I barely use the PC because all the time I am with my work PC, when I watch something on streaming or simply navigate the internet, the battery lasts less than a couple of hours. 

 

However, if I check the status of my device on the HP support assistant, the battery is classified as "Normal", but the duration is ridiculous. 

 

What can I do to improve it? Should I contact the support? Is it normal that only after 2 years the performance is so damaged considered how little I use this device?

 

Thank you in advance!

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