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Common problems for Battery
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‎08-23-2019 10:50 AM

HP Recommended
Product: HP Envy 13-d012na

My laptop is notifying me that I need my battery replaced but I cannot find any information online on the exact identification of my battery and how to purchase another. I've tried everything on the HP Parts store with no luck. Can anyone help? Laptop model: HP Envy 13-d012na. Thank you! x 

1 REPLY 1

‎08-23-2019 11:21 AM

HP Recommended

Hi

https://support.hp.com/us-en/product/hp-envy-13-d000-notebook-pc/7771341/model/9713773/manuals

 

 HP ENVY Notebook PC (model numbers 13-d000 through 13-d099 and 13-d100 through 13-d199) - Maintenan...3.02MB

Page 28

Battery
Description Spare part number
3-cell, 45-Wh, 3.83-Ah, Li-ion battery 816238-850

is a possibility.

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