Battery indicator is turns white and orange constantly while its not fully charged.

[Piyush206]

Hello, in a few weeks i got a problem in my notebook battery indicator. My notebook was charging, then I saw that battery indicator was blinking white and orange in 10 to 15 sec or more. My BIOS version is F.65. After that i powered off my notebook amd removes battery and then pressed power button for 15 seconds. Then I start my laptop, but nothing happens, It's still blinking white and orange constantly and its also charging slowly. Please help

THANK YOU

[Betty0610 · Accepted solution]

@Piyush206

Welcome to the HP Support Community.

I have a few steps listed below that should help you resolve this concern: 

Unplug the charge and use the laptop until the battery drains to 15%. 

Turn off the laptop and turn it back on after 30mins. 

Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager: 

1) In the search box, type and open “Device Manager”.  

2) Expand “Batteries”.  

3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.  

4) Click on “Uninstall”.  

5) At the prompt put a check in the box to remove the current driver  

6) Shutdown the computer.  

7) Remove the battery for minute and then put it back in.  

😎 When the computer comes back up it should automatically find the driver.  

9) Go to Device Manager.  

10) Expand Batteries.  

11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there. 

12) Click "Search automatically for updated driver software"  

Do the same thing with Microsoft ACPI-Compliant Embedded Controller.  

Restart the computer.

Also, perform the steps from here: Link for battery testing and calibration 

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[Piyush206]

Hey, i'm sorry actually problem was solved after your solution. But now, it's happening again. it's turning white and orange continuosly and while charging when indicator turns white its really not charging and after few seconds its turns red then its charge 1% and again turns white then its not charging, after few seconds it's again turns red and charging. And also after white indicator, at the task bar battery indicates not charging. Please help.

[Betty0610]

This could be an adapter issue. Do try with another adapter or a different wall outlet.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!