Battery is always at 1%

[shah121]

My Battery is Always at 1% even in charging

[Raj_05]

Hi @shah121,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP laptop battery is always at 1% even when it's plugged in and charging, there could be several reasons for this issue. Here are some steps you can take to troubleshoot and potentially resolve the issue.

Check the Power Adapter and Cable:

• Ensure that the power adapter is securely connected to both the laptop and the power outlet.
• Check for any damage to the power cable. If there is any visible damage, consider replacing the cable.

Inspect the Battery:

• Remove the battery from the laptop (if removable) and inspect it for any physical damage or swelling. If the battery is damaged or swollen, it may need to be replaced.
• If your laptop has a non-removable battery, skip this step.

Restart Your Laptop:

• Sometimes, a simple restart can resolve minor software glitches. Shut down your laptop, unplug the power adapter, wait a few seconds, then restart your laptop and plug in the power adapter again.

Update Battery Drivers:

• Ensure that your laptop's battery drivers are up to date. You can check for updates in the Device Manager on Windows or System Preferences on macOS.

Calibrate the Battery:

• Some laptops benefit from occasional battery calibration. Discharge your laptop until it turns off due to low battery, then fully charge it without interruption. This process can recalibrate the battery level readings.

BIOS/UEFI Update:

• Check if there are any updates available for your laptop's BIOS/UEFI firmware. HP often releases updates that can address battery-related issues.

Power Management Settings:

• Check your power management settings to ensure that there are no unusual configurations. You can find these settings in the control panel on Windows or system preferences on macOS.

Battery Report:

• On Windows, you can generate a battery report using the Command Prompt. This report can provide detailed information about your battery's health and charge cycles.

If the issue persists after trying these steps, there may be a more significant hardware problem with the battery, charging port, or other components.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support