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‎10-24-2024 10:06 PM

HP Recommended
Product: HP Spectre 15-eb0000 x360 Convertible Laptop PC RCTO Base Model
Operating System: Microsoft Windows 11

I had to send this machine to HP once before to have a battery replaced.  I am again seeing that my battery is beginning to slightly bulge under my keyboard, and is possibly going bad again. (*Most likely due to a rolling blackout we had here in Katy, TX a while back.)  I wanted to address this, before the PC becomes inoperable. Can you give me an approximate amount for how much it would cost to mail the laptop to HP, and have the battery replaced and mailed back? I thank HP support very much for your assistance.

Category:
1 REPLY 1

‎10-26-2024 11:35 AM

HP Recommended

Hi @Jim_Allder,

 

Welcome to the HP Support Community

 

I'm sending a private message to assist you with the next action.

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope this helps! Keep me posted.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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