Battery is not fully charging properly

[Aman_Abdu]

iam using hp-ay122ne laptop,.. ihave an issue with laptop battery, that its not charging fully properly..

some times its stucks at 85%, its fine charging till 80%-85% after that its not charging up propelry some times its stuck between 86-88% i keep more than 2 hours after 85% of charge but its not even crossing 88%.

this starts happening when i update windows 10 to latest version (1903)...

so i think its problem of windows update but still not sure about that....

so please kindly give solution for this ASAP....

[KrazyToad]

@Aman_Abdu

Step 01. Click on the Start Button
Step 02. Type "Device Manager" in the start search box & open the Device Manager
Step 03. Look for Batteries and expand it by click on the + symbol on the left
Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
Note: This Battery driver will get re-installed automatically when you restart the Notebook again
Step 05. Please Shutdown the Notebook
Step 06. Please remove the Battery and unplug the Power Adapter
Step 07. Press and Hold the Power Button for full 1 Minute
Step 08. Go ahead and put back the Battery and connect the Power Adapter and restart

Next update the BIOS from this Link: https://support.hp.com/us-en/drivers

If the issue persists run a Battery Test to confirm the Hardware Functionality

- Hold the power button for at least five seconds to turn off the computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Power > Battery

Let me know how it goes 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[Aman_Abdu]

I have done all steps that you told...

Still it doesn't helps....

But know laptop battery is getting worse that

Laptop is turning of suddenly without any warning when charge is below 40-45%...

After plugging AC adapter only it will turn ON, after turning on the battery percentage shows like 37-40%

I dont what to do...

I check batterty status at hp support asisstant..

It shows battery status OK...

So please give me solution for this also.....

[Raj1788]

@Aman_Abdu

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also, ensure Windows is up to date.

Select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

[Kanhaiya1kk]

Hello 

I'm asking you because i've same problem.

2 or 3 month ago i'd observed same condition that you have now and now my laptop shut off at 88%😆. I am going to cahnge my battery this weak ...

do u have discontinuous charging issue.. i mean your laptop charging , not charging many times or not?