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‎09-11-2021 09:24 PM

HP Recommended
Product: Example: Pavilion

My computer is 2y 4m old and I've gotten a message to replace my battery twice now.  After running a quick diagnostic, I've been informed that my battery is very weak (it's currently plugged in and will not charge, staying at 69% available).  

Can I replace this myself (there are no screws on my laptop so I'm thinking no to this one)?

Can I jumpstart it?

If the battery needs to be replaced, where should I take it (I bought it at Best Buy, there is a GeekSquad in the store)?

How much will this cost?  How long will it take?

And yes, my warranty has expired.

Thanks!

 

Category:
2 REPLIES 2

‎09-11-2021 10:01 PM

HP Recommended

@Leeloo26 

 

There are thousands of models/products called Pavilion  machines, what is yours ?

 

Regards.

BH
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‎09-12-2021 09:18 AM

HP Recommended

Hi Banhein,

From the bottom of the computer, HP Pavilionx360m  Model 14m-dhooo3dx.  Does this help?

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