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- Battery issue : battery is ON and OFF within short time dela...

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01-26-2019 10:19 PM
Brttery indicator light is continuously ON and OFF. I try using different hp adapters but the issue is same . The laptop is worked based on AC connection . Whrnever the adapter is discinnected it works only 15 -20min on battery then automatically shutdown .
01-29-2019 12:12 PM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details.
- When was the last time the computer was working fine?
- What is the exact model for your computer?
- Have you made any software or hardware changes on the computer?
- Have you performed any troubleshooting steps before posting?
While you respond to that I recommend you update the BIOS on the computer from the below link and check whether the issue is resolved.
https://support.hp.com/in-en/drivers
If you continue facing the issue, I recommend you follow the below steps.
Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager.
Here is how you do it.
Step 1: Click the Windows “Start” button and right-click “Computer.”
Step 2: Click “Manage,” then “Device Manager.”
Step 3: Click the “Batteries” section. A list of devices will appear.
Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”
Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.
If the issue persists, then run a test on the battery following the steps in the below article.
https://support.hp.com/in-en/document/c03467259
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee