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‎07-16-2019 03:32 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Please Kindly help of this issue my battery is not available for use.

3 REPLIES 3

‎07-18-2019 04:30 PM

HP Recommended

@MesomesoPro,

 

Thank you for posting your query on HP Community,

 

What is the product number of your HP notebook? Use this link to find it:  https://support.hp.com/in-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Does the laptop shutdown right away if the charger is disconnected from the laptop?

Have you tried to uninstall the battery drivers from Device manager?  

Could you please respond to this post with the details so that I can provide you with accurate steps which should help you resolve this issue.  

 

Eagerly waiting for your response!  

 

Cheers 🙂

Jeet_Singh
I am an HP Employee

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‎07-23-2019 12:06 PM

HP Recommended

Yeah i have being trying to un-stall battery drivers and it could solve the problem 

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‎07-23-2019 12:26 PM

HP Recommended

My laptop shutdown frequently without notice ,sometime i have to restart for it to start charging .

Model: Hp eliteBook 8440p 

Serial No: CND0400MRL

Product :WH256UT#ABA

 

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