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Message 1 of 2
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Flag Post

Battery issue

HP Recommended

Hello I need help my HP computer is showing me that’s it’s charging but it’s not and it’s also telling me that it’s not charging but showing me the charging symbol. What can I do? 

1 REPLY 1
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HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@MYYA

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the exact model for your computer?
  • What is the operating system you are using?
  • What is the exact issue you are facing?
  • Have you performed any troubleshooting steps before posting?

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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