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‎11-19-2023 01:05 AM

HP Recommended
Product: HP EliteBook 8560p Base Model Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hello fellow Humans!

I just installed a new battery to my computer, and it doesn't work. The computer wouldn't detect it, so I can't EVEN turn it on w/o wired connection (my usual for this computer). I tried uninstalling some drivers from device manager, but it hasn't done anything. Battery is a cc06, it fits inside (that's what she said) but it doesn't do anything other than fit. Also the power indicator is blinking orange. Did I miss something that needs to be done so the computer can detect the battery? Is the motherboard somehow damaged? If so, how can I identify that the battery part of the motherboard is damaged?

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