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‎06-08-2022 04:58 PM

HP Recommended
Product: 840 g1
Operating System: Microsoft Windows 10 (64-bit)

Battery light blinking white when plugged in and goes off after 5 seconds. It does charge up once in a while, but most of the time it's like this

Category:
2 REPLIES 2

‎06-08-2022 10:02 PM

HP Recommended

Have you run a battery test on it? Since it's an older laptop, the first step would be running a complete battery test as shown here- https://support.hp.com/us-en/help/diagnostics?category=computing&issue=battery-adapter-issues 

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17-cp0097er
HP Envy 27-b014
1 person found this reply helpful
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‎06-11-2022 03:52 AM

HP Recommended

My laptop is drained, the battery is dead and i can't charge it, so it won't turn on, and when i plug in the white light blinks. when i remove the battery and plug in all the lights keep blinking, so I'm pretty sure that the charger is working. im thinking the battery is dead, thanks for the reply tho🙏

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