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HP Recommended
Pavilion Gaming 15-cx0xxx
Microsoft Windows 11

Hello, 

so after I took apart my laptop for fixing the screen mounts, the battery led indicator started working weirdly,

at first it used to display the orange light while charging but when fully charged no light is displayed.

Then the orange light stopped also. I'm sure that it's not a hardware faulty problem since I disassembled and reassembled it carefully with all plugs in and rechecked it again.

I restarted and powered it off many time but nothing happened.

I even checked for driver updates, and reinstalled the battery management driver, but nothing.

Any Help? 

Thank You!

1 REPLY 1
HP Recommended

@firasR

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I understand that your HP notebook battery indicator light is not working correctly. 
Let's try these steps to resolve the issue: 

Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8. (Refer to the removable and sealed battery)
BIOS default:(do not skip any troubleshooting steps even if you feel steps are repeating)

  1. Turn off the computer and wait five seconds.
  2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
  3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
  4. Press F10 to Save and    Exit.
  5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
  6. Follow the prompts to restart your computer. 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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