Battery low message

[tomkocz]

hp envy m6 notebook windows 10 64 bit

Why do I get an error message pop up saying Battery is LOW plug it in when the battery is brand new (I used to get same message on my old battery) and it is 100% charged?

thank you

[KrazyToad]

@tomkocz

Welcome to HP Community

I have gone through your Post and would like to help

Please reinstall the Microsoft ACPI Compliant Control Method Battery and check if that helps

Step 01. Click on the Start Button
Step 02. Type "Device Manager" in the start search box & open the Device Manager
Step 03. Look for Batteries and expand it by click on the + symbol on the left
Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
Note: This Battery driver will get re-installed automatically when you restart the Notebook again
Step 05. Please Shutdown the Notebook
Step 06. Remove the Battery and unplug the Power Adapter ( For Notebooks with Removable Batteries )
Step 07. Press and Hold the Power Button for full 1 Minute
Step 08. Go ahead and put back the Battery and connect the Power Adapter and restart

Next update the BIOS from this Link: https://support.hp.com/us-en/drivers

If the issue persists run a Battery Test again to confirm the Hardware Functionality

- Hold the power button for at least five seconds to turn off the computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Power > Battery

Let me know how it goes 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[tomkocz]

Hi

thanks for the reply!

my fault

i has the alert on low battery set to 99% !!

works better now 

[Riddle_Decipher]

@tomkocz That's alright, don't be too hard on yourself, we've all done such things,

That said, if you wish to further improve the battery: click here for steps

And have an awesome day, ahead.

Take care.

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.