• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎10-14-2022 10:09 AM

HP Recommended
Product: HP Pavilion Power - 15-cb027nl
Operating System: Microsoft Windows 10 (64-bit)

Laptop battery gave out and started bulging.

Took it to the recycling centre but forgot to look at the part number. Does anyone know where I can find the part number of the battery? i tried on HP partsurfer to no avail...

pc part number is 3CF27EA.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-14-2022 10:43 AM

HP Recommended

Hi,

The part number is 917724-855

Example

https://www.ebay.it/sch/i.html?_from=R40&_trksid=p2499334.m570.l1313&_nkw=917724-855&_sacat=58058

 

Page 37 of service manual.

http://h10032.www1.hp.com/ctg/Manual/c05493193.pdf

 

Hope it helps,

David

Please click on yes for thanks

Please click on accept as solution if answered your question

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎10-14-2022 10:43 AM

HP Recommended

Hi,

The part number is 917724-855

Example

https://www.ebay.it/sch/i.html?_from=R40&_trksid=p2499334.m570.l1313&_nkw=917724-855&_sacat=58058

 

Page 37 of service manual.

http://h10032.www1.hp.com/ctg/Manual/c05493193.pdf

 

Hope it helps,

David

Please click on yes for thanks

Please click on accept as solution if answered your question

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.