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Microsoft Windows XP

Hi I have an HP laptop, recently starting to get a message before start up saying i need to replace the battery. 

 

hp pavillion x360 14-ba104na

 

Serial Number

[Personal Information Removed]

Product Number

2PN04EA

 

This is my laptop but cant seem to find anywhere which battery i need. Please can someone advise me on which i need to buy! Thanks!

1 REPLY 1
HP Recommended

@Tiff23 -- there should be a label on the battery, with lots of labeling, and, hopefully, a part-number.

Search on eBay, or on Google, to try to find a matching battery.

 

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