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katyrae95
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Battery no longer charges

HP Notebook 15-ac153sa
Microsoft Windows 10 (64-bit)

Hi, my battery no longer holds charge. I've checked it with HP support assistent, which has told me that my battery has failed and that it needs replacing. What battery would I need?

 

that's the laptop that I have

 

http://h20195.www2.hp.com/v2/GetDocument.aspx?docname=c04814927&doctype=data%20sheet&doclang=EN_GB&s...

 

serial no: CND539806P

 

product no: P0U73EA#ABU

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HP Recommended

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Battery no longer charges

Hi,


Manual: Page 32
http://h10032.www1.hp.com/ctg/Manual/c04653884

4-cell, 41-Whr, 2.8-Ah Li-ion battery 807957-001
3-cell, 31-Whr, 2.8-Ah Li-ion battery 807956-001

Eg.
http://www.ebay.co.uk/itm/Genuine-HP-15-AC-15-AF-SERIES-LAPTOP-BATTERY-807957-001-HSTNN-LB6V-HS04-/1...

If you're within warranty, HP would replace free.


Regards

Visruth
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