Battery not charging after 55%

[VIM4L]

Hi friends,

   I'm facing an issue with my HP laptop non removable battery its charging on 55% after that there is no sign of increasing battery level and it took more than 3hrs to reach 55% .Even I did the battery calibration its also stuck at 55% 

[Jeet_singh]

@VIM4L,

Thank you for posting your query on HP Community,

Let's try re-installing the Microsoft ACPI-Compliant Control Method Battery 

1) In the search box, type and open “Device Manager”. 
2) Expand “Batteries”. 
3) Right click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there. 
4) Click on “Uninstall”. 
5) At the prompt put a check in the box to remove the current driver 
6) Shutdown the computer. 
7) Remove the battery for minute and then put it back in. 
8) When the computer comes back up it should automatically find the driver. 
9) Go to Device Manager. 
10) Expand Batteries. 
11) Right click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there. 
12) Click "Search automatically for updated driver software". Do the same thing with Microsoft ACPI-Compliant Embedded Controller. 

Also, try updating the computer - 

Step 1 Windows Updates - 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

Step 2 HP Support Assistant Updates - 

1) In the search box, type and open HP Support Assistant. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!

[VIM4L]

Battery seems bulged  I think its not an usual size of normal battery and I followed steps as you mentioned but its not worked for me . my laptop is under HP CARE PACK warranty . Is there anyway to get replace my faulty battery

[Jeet_singh]

@VIM4L,

This seems to be a possible hardware failure with the battery which clearly needs a replacement. 

I did go through the Product specification and found that your PC was shipped with 2-cell, 41 Wh Li-ion.

For the spare part number, I would suggest you go through the Maintenance and Service guide of your notebook.

Chapter1 Producr description page number. 3

Chapter 3 Illustrated parts catalog --- Computer major components -- page number 17

Now the parts listed here are the ones which are tested and compatible on your PC.  If you wish you can try other parts at your own discretion. However,  HP Doesn't recommend any upgrade/downgrade of any hardware parts or software that is bundled with the product. It may affect the manufacturer's warranty and performance.

Alternatively, You could replace the part on your own, use the HP Parts surfer to identify the part: Click here & order it via the HP Parts store (Click here).

If you find difficulty replacing the part, I would recommend you contact our HP support team for further assistance. 

HP support team can be reached on this link. 

Hope this helps!

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!