• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Pavilion Notebook - 15-ab035tx
Microsoft Windows 10 (64-bit)

my hp pavilion ab035tx  notebook battery charging stuck at 1% its showing my charger is connected but not showing charging indicate or percentage increase i did remove battery and plugged in many time, reinstalling battery drivers update all OS software and drivers i did all that i can to fix this problem. some people says its this problem is arises from battery low voltage and switched off long time because i did not use my laptop very long time.

plz help me to fiix this problem is very helpful for me and others too who suffer from this also.

1 REPLY 1
HP Recommended

Hi @ArjunV14 

 

" some people says its this problem is arises from battery low voltage and switched off long time because i did not use my laptop very long time."

 

That is indeed a possibility, but your statement about not using the notebook for a long time tells the biggest part of the story.

 

You will need to replace the battery to resolve this issue.

 

I suggest running the Windows battery report utility to see the actual state of your battery. The Windows Battery Report utility will help you to make an educated decision as to what needs to be done about your battery.

 

I explained how to do that in a  Knowledge Base article a few years ago.

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Is-your-notebook-plugged-in-and-not-charging/...



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.