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Common problems for Battery
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HP Notebook
Microsoft Windows 10 (64-bit)

My battery not charging continuously and not above 91%. After removing charger laptop shuts off in 10 min without warning.

i have tested method of calibrating battery and uninstalling Microsoft ACPI... but problem remains same.

HP Battery Check Shows The Following Info-

Annotation 2019-07-16 113201.jpg Please Help Me 

Thank You.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Its a tired old battery. Not a tremendous number of cycles but down to 54% of original charge capacity. A new battery would be a good idea. 

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3 REPLIES 3
HP Recommended

Its a tired old battery. Not a tremendous number of cycles but down to 54% of original charge capacity. A new battery would be a good idea. 

HP Recommended

Thank you for quick reply sir 

wanna know few more .... will it be same solution for discontinuous charging?

Every min charger indicator turns red to white(charging to not charging) 

HP Recommended

Yes when a battery gets that old and weak it will have all kinds of problems. A new one will work the way it is supposed to. 

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