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Common problems for Battery
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HP Recommended
Pavillion 14-bf125tx
Microsoft Windows 10 (64-bit)

My laptop battery charging will not go beyond 71%. The charging indicator will turn from ORANGE to WHITE . On the desktop the battery symbol would show 71% available (plugged in).

If charger is removed, the battery backup would not last for more than 15 min and laptop shutsdown suddently.

2 REPLIES 2
HP Recommended

@AsitAgrawal 

You can check the battery to some extent using Powershell built into Windows 10. as follows:
1) Press Windows key + X
2) Click Powershell in the menu
3) Type powercfg /batteryreport

This will generate a report and if you scroll down, you will see Design Capacity and Full Charge Capacity ratings. If the Full Charge Capacity is much less than 100% of the Design Capacity, it is faulty and needs to be replaced.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Thanks, I ran the report and here is what it reads. Not sure, from where to buy the geniune battery.

 

NAME PABAS0241231 MANUFACTURER Hewlett-Packard SERIAL NUMBER 41167 CHEMISTRY LION DESIGN CAPACITY 41,927 mWh FULL CHARGE CAPACITY 21,160 mWh CYCLE COUNT -

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