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Shalowe Top Student
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Battery not charging / no light when plugged in

15-1211wm
Microsoft Windows 10 (64-bit)
First, I have checked the charging cord and done everything I can think of to see what's wrong. When you plugged it in, there is no light even coming on showing that it's connected...... I don't think it's just a battery issue. Both my laptops, came up with issues on the same day. The harddrive failed on my other one.....
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Regents Professor
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Solved!

Battery not charging / no light when plugged in

Hello Shalowe,

 

 

You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge.

 

It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.

You might find the answer to your battery/power issue as you work through the steps in that HP support article.

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

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