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- Battery not charging when it reaches after 79%

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11-16-2020 05:51 AM
Hello Team,
My battery charging gets stopped when it 79% and its displaying plugged in but not charging .I have tried troubleshooting, uninstalling the battery drivers and also battery passed hp diagnostics test but still issue remains the same.This is happening after my BIOS update which i have done yesterday. I am not able to figure out the issue.
Kindly advise.
Thanks for your support
Best
K!
12-03-2020 12:05 PM
Following the continued reading in another part of the forum, I have managed to fix my charging problem of 79% since the last bios update on my tablet. I follwoed a suggestion that you turn off your computer, leave for good 5 seconds, turn it back on and immediately and repeatedly press "esc" button. This takes you to a bios window (F10) here i used my up/down arrows to scroll to power management. There was a feature within here that was set to protect may battery and set the charging limit to 80%. I clicked on that an amended using the arrow toggle to let hp manage my power. Then pressing esc, i went back in the screens and the machine asked me to save the setting and log out of bios. Turning the machine on my 79% problem has now gone and the system is charging as it did before the bios update to full charge again and is now at 84% as i write this.