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‎05-12-2025 07:50 AM

HP Recommended
Operating System: Microsoft Windows 11

I am getting a error "The CMOS is invalid", The CMOS will be rest.  (502). I have got the latest update on battery (the one in hp assistant support) but it is still reading no battery. I know i accidently did leave my computer charged for over 8 hours but this is practically still a new computer since I've only had it for 2 years so what should i do? (It is a Windows 11 Home in S mode [38] computer. 

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1 REPLY 1

‎05-13-2025 10:52 AM

HP Recommended

Hi @Shannon276,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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