Battery not detected - non-HP battery detected

[Isotopesam]

I had replaced my laptop battery 6 months ago and haven't faced any issue until today.

First, the charging light was blinking white while the laptop was switched off and the charger unplugged. After I plugged in the charger and turned on the laptop, the battery was not getting detected. Support Assistant showed "no battery" status.

I followed the steps to  uninstall "Microsoft ACPI-Compliant Control Method Battery" and calibrate the battery.

On reboot, now, the following message appears:

"Non-HP battery detected. This might pose health and safety risks."

I'm able to log in to Windows but the battery is not detected any more. Why is the battery suddenly a non-HP after 6 months?

My system details:

[ub6424]

Hello @Isotopesam 

Sorry to hear that you are having problems ... I would like to help you.

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

(2) Download and install BIOS Update

HP Firmware Pack (Intel Processors)

F.18 Rev.A

12.5 MB

Aug 18, 2022

Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update.

"

(3) Reboot

(4) Let BIOS be installed until it's completely done !

(5) Download and install / update

Intel Management Engine Interface (MEI) Driver

2102.100.0.1044 Rev.G

17.3 MB

Sep 1, 2021

Download

HP Consumer Desktop / Notebook PC ME Firmware Update

04 Rev.A

2.7 MB

Jul 25, 2018

Download

(6) Restart Windows

(7) Test your notebook

(8) Please report your results

[Airhaun]

Hi, I’m having the same problem. Have you had any luck?

I’m using an HP Omen 15-dc0051nr laptop and recently replaced the battery with a model in-line with specs. It passed the UEFI HP Diagnostics battery test fine. I have come across several suggestions on these HP forums (listed below), but none of them have been able to clear the “Non-HP battery detected” boot up message.

1.  Power Reset (holding down power button for 15 sec)
2.  CMOS Reset (Windows + V keys and Power button)
3.  BIOS Reset (Windows + B keys and Power button)
4.  Upgraded Bios to current F.18 version.
5.  Deleted Battery driver “Microsoft ACPI-Compliant Control Method Battery” in Device Manager, rebooted and let   Windows Reinstall default.
6.  Tested battery (Passed).
7.  Calibrated battery using HP Hardware Diagnostics (UEFI) in the BIOS. This is a very long process which requires the discharge and recharge of battery and can take around 6 hours.

The only thing I can think to do is attempt another battery calibration. I’m sure replacing laptop battery is very common and most batteries out there are certified OEM models so it’s quite puzzling 40 min. of searching online still doesn’t produce a straight-forward, solid solution.