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‎03-17-2021 08:23 AM

HP Recommended
Product: 15gdr0006tx
Operating System: Microsoft Windows 10 (64-bit)

I have an HP 15gdr0006tx as my daily driver. It has an i5 8th gen processor, 8 GB ram, 1TB HDD and an Nvidia mx110 graphics card. The battery has been working fine but today it has been giving me trouble. The battery indicator light keeps alternating between amber and white on its own, I ran a power diagnostics and it reported everything fine.

I have also tried charging it with other Hp chargers but the same problem exists. Please help.

2 REPLIES 2

‎03-17-2021 09:05 AM

HP Recommended

Please post the full advanced output of the battery test. The simple pass-fail often does not tell the whole story. 

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‎03-17-2021 09:48 AM

HP Recommended

Sir, I am really grateful for your help but would like to tell you that the issue has resolved itself automatically. Anyway, thanks for the help.

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