• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎04-25-2019 06:09 PM

HP Recommended
Product: HP Pavilion g6-1b79dx Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

HP Pavilion g6-1b79dx Notebook PC

Keep getting battery error.  Lapton continues to function except I get errors and Windows sometimes shuts down.

 

Original battery has 4 cells.  Replacement has 6 cells.  Any difference?  Battery that came with laptop says it was made on 5.11.2011.  2 cells are dead.

 

Do you want the old core?  Is there a fix I don't know about?

1 REPLY 1

‎04-25-2019 08:10 PM

HP Recommended

@Halaspa 

 

It has 6-Cell 47WHr Lithium-Ion Battery at the begining, its specs

 

   https://support.hp.com/au-en/document/c02861753

 

You should replace with 6-cell battery. The differece 6 vs 4 is 6 has 50% (depending which way you look at) more power therefore it has longer life between charge, You need part # 593553-001 which is  Battery (Primary) - 6-cell lithium-Ion (Li-Ion), 2.2Ah, 47Wh (MU06047) for your machine.

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.