Battery on Spectre says it's 'plugged in', but it isn't charging

[JulianApostate]

This is right after I replaced the battery (and for a while, it worked with the replaced battery!). 

The icon over the battery just says 'plugged in'. Not 'plugged in, not charging', just 'plugged in', and it's obviously not charging. When I unplug the adapter briefly and then plug it back in, for a moment the charging light shows orange. Then, it goes back to white again. 

I've tried a hard reset, run battery diagnostics, run AC adapter diagnostics, updated drivers...but nothing seems to work. Anyone else had this problem?

[The_Fossette]

@JulianApostate

I reviewed your post and I understand that the battery is not getting charged.

Don’t worry, I assure you I will try my best to get this sorted.

What is the product number of your computer?

Meanwhile, I recommend you update the BIOS from the below link and check whether the issue is resolved.

https://support.hp.com/in-en/drivers

If you continue facing the issue, then reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager.

Here is how you do it.

Step 1: Click the Windows “Start” button and right-click “Computer.”

Step 2: Click “Manage,” then “Device Manager.”

Step 3: Click the “Batteries” section. A list of devices will appear.

Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”

Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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