Battery only charging to 60% - WHY!?

[ELDIZZLE]

My battery is only charging to 60%, so obviously have less time to use it on battery power.  Why is it only charging to 60%??  This is a recent issue.  I've checked google and YouTube and online generally, but can't seem to find out why I can't change this to allow the battery to charge to 100%.

All help appreciated.

Cheers,

LD

[Dragon-Fur]

@ELDIZZLE

Typical reasons that the battery does not charge beyond x% include:

• Battery is dying / aging / old / out-of-warranty and is need of replacement
• Battery is faulty and in need of replacement
• Battery is on a recall list (and is in need of replacement)
• Battery is older and needs (might benefit from) calibration

Information / Tests

HP forum thread on the subject

Accepted Solution - Battery won't Charge or Battery won't Hold a Charge

Article that explains Smart Battery Technology  

Battery use and care, how batteries perform over time, and expected battery life

How to: Understanding Lithium-Ion and Smart Battery Technology

Battery having trouble?

The battery might be OK and just need calibration (balance / set).

The steps to check / calibrate / replace the battery are included in this document:

HP Notebook PCs - HP Battery Alert Appears Before Windows Starts

And / Or

Testing and Calibrating the Battery (Windows 10)

Document includes information and link for using HP PC Hardware Diagnostics (UEFI) (preferred method) and / or using the HP Support Assistant to test the battery (might be less accurate)

Tips for extending / improving battery service

Microsoft - Battery saving tips

Documents and Reference

This document is for HP notebook PCs that have a removable battery.

HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge

If the adapter fails it will not power the notebook.

HP Notebook PCs - Using and Testing the AC Power Adapter

Recalls and Advisories

The battery might be on a Recall List:

• HP Replacement programs and product recalls
  • Calls: HP Notebook Computer and Mobile Workstation Battery Safety Recall and Replacement Program

Purchase Options

1. Ifyou determine that you need to purchase a battery, AC adapter, or power cord for your computer, you may find the part(s) in HP PartSurfer. 
2. If / When you know the battery type / part number, check for the battery at the Parts Store

Find your Product

See:  HP Notebook PCs - How Do I Find My Model Number or Product Number?

OR

• Open Support Home
• Enter your computer’s full model name
• When the website opens, select category Product Information
• Look for the Specifications for your computer
• The Product number may be listed in the Specifications document

Find your computer Serial Number

See: HP PCs, Printers - Finding the Serial Number

Find your part number

The part number you seek may be in the Maintenance and Service Guide

• Open Support Home
• Enter your computer’s full model name
• When the website opens, select category User Guides
• Look for the Maintenance and Service guide for your computer
• The part numbers are listed in the component section (wording varies)

Check for parts at the PartSurfer Website

Open PartSurfer

• Select your Country
• Enter your device Product Number, Serial Number, or Part Number in the Quick Search box
• HINT: To see a system-specific list, replace the Product Number with your device Serial Number
• Items accompanied by a tiny box in the Add-to-Cart column are available for purchase

Parts marked as available for purchase might be available from:  HP Parts Store

OR

Use your search engine to find the part number at your favorite online store.

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