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‎10-23-2022 08:29 AM

HP Recommended
Product: HP Pavilion - 14-ce3504na
Operating System: Microsoft Windows 11

Should the battery pack be flat?

Laptop failed - No lights or any activity. 

The battery pack three large area  bumps on both sides. Is that right?

Category:
3 REPLIES 3

‎10-23-2022 08:46 AM - edited ‎10-23-2022 08:49 AM

HP Recommended
@Dabzzy wrote:

Should the battery pack be flat?  It should not be swollen

Laptop failed - No lights or any activity. 

The battery pack three large area  bumps on both sides. Is that right?  There are three cells, but it should be relatively flat. 

The Maintenance & Service guide for your notebook
http://h10032.www1.hp.com/ctg/Manual/c06248869.pdf

Main Battery (in the illustrated parts list)
Ch 3, Page 41, Table 3-1, item 19

Main battery HP description and HP part number
Battery (3-cell, 41-WHr, 3.6-AHr, Li-ion)    L11119-855

 

You can have the battery replaced at a notebook shop or do it yourself if you are confident in your tech skills.

 

Amazon has a good price on the battery

https://www.amazon.co.uk/s?k=hp+l11119-855+battery&crid=1C0JOKAQX2942&sprefix=HP+L11119-855%2Caps%2C...




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‎10-23-2022 09:18 AM

HP Recommended

Thank you for your comprehensive reply. 

I'll try with a new battery.

Best wishes. 

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‎10-23-2022 09:20 AM

HP Recommended

You're welcome!


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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