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I've been facing an issue since the past few days. My laptop battery doesn't charge beyond 50-52 per cent. It charges from 0-52 without any issues but doesn't charge beyond that.
Have tried the following troubleshooting options
Screenshot 1of Battery component test
Screenshot 2 of Battery component test
Screenshot of Ac Adapter test
Since it is a non-removable battery haven't gotten around to resetting it.
Anybody else encountered the same problem and managed to solve it.
I reviewed your post and I understand that the battery is not getting charged completely.
Don’t worry, I assure you I will try my best to get this sorted.
I see that you have already followed all the relevant steps. However, I recommend you perform a reset on the computer and check if it helps.
Refer to the below article for detailed steps.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
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The_Fossette I am an HP Employee
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