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Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP EliteBook 850 G6 Notebook PC
Microsoft Windows 11

Hello,

 

I have an HP Notebook 850 G6 running Windows 11 version 24H2.

I bought a new original HP battery.

 

However, I have noticed that this battery, even though it is new, discharges.

 

The day before, the PC is charged to 100%, and the next day, when I want to use the notebook, the battery is at about 70%!

And if I don't use it for 2 days, the battery is at 0%, so I have to charge it!

 

What is happening? How can I stop this discharge?

 

In the BIOS? In the Windows settings? The BIOS?

 

Thank you for your help!

 

Sirexiv

Eric
2 REPLIES 2
HP Recommended

Hey

 

Hope you are doing fine!

 

Thank you for visiting our English HP Support Community. It would be ideal if the post was in English so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

 

We understand that English is not your primary language, so we advise you to use an online translator of your choice to post in the language of our Community.

 

Thank you for your understanding.

 

Regards

Raj_05
HP Support Community Moderator
HP Recommended

TEST

Eric
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