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filipeguimaraes
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Message 1 of 2
68
Flag Post

Battery problem

‎01-10-2020 11:04 AM

HP Recommended
Product: HP Pavillion 15-cc504np
Operating System: Microsoft Windows 10 (64-bit)

I bought a HP Pavillion 15-cc504np two and a half years ago in Portugal and my battery died. Where I can find a replacement? 
Thanks,
Filipe Guimarães

1 REPLY 1
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Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎01-13-2020 03:42 PM

HP Recommended

@filipeguimaraes
Thank you for posting on the HP Support Community.

 

After reading your post, I did go through the Product specifications of your product and found that you have 3-cell, 41 Wh Li-ion installed on the PC.

 

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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